Support
We answer every message ourselves. Expect a reply within 24 hours.
We will never ask for your recovery phrase
No one from BLAC LABS will ever ask for your recovery phrase, private keys, password, or PIN — not by email, chat, phone, or social media. BLAC Wallet is self-custodial: we cannot access, recover, or move your funds. Anyone asking for these is trying to steal from you.
Help with BLAC Wallet
Questions about the app, a transaction, or something that does not work as expected.
support@blaclabs.io
Report a security issue
Found a vulnerability? Report it privately. Please do not disclose it publicly before we have had a chance to fix it.
security@blaclabs.io
Privacy requests
Access, correction, erasure, or any other request under the GDPR.
privacy@blaclabs.io
BLAC LABS AB · Reg. No. 559606-0599 · Sweden
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